The latest issue of CARS magazine tries to pull back the curtain on how technicians and service advisors in your shops are feeling and what they’re thinking in their day-to-day activities.
The cover feature takes the pulse of those on the front lines as they balance the needs of the customers with the business and how they do their jobs. Technicians and service advisors share their thoughts on this rapidly changing field in a candid manner. Some of the answers may surprise you.
We also have insights from Greg Aguilera who looks at the challenge of trying to do everything yourself and explores the powers of delegation and other ways to minimize the stress.
Erin Vaughan continues her series on the road to acquiring another shop. She looks at making sure your shop can run without you being there. Your attention will be divided with a second location so she explores how to make sure things continue to run smoothly.
Talent challenges are all prevalent in the automotive aftermarket but Zakari Krieger looks at proactive measures you can take to try and get ahead of the challenges before they become overwhelming.
We were On the Road for Automechankia in Frankfurt, Germany, and the AARO Trade Show and Symposium. We have highlights from both events.
And we have our usual sections, including Letters, News, Class Act By the Numbers and more. So grab your copy or hit this link for the digital edition.
